Support blocks are pre paid time which can be used for most support issues
We do not outsource so you know you'll always be dealing with professionals within the USA and all work is carried out in house.
You'll need to have important information like ftp (this is how we access the core code of your website) admin information (if applicable) as well as hosting details. We do not currently offer support for ASP.net or Java sites, sites with custom developed code will require more support time.
Please submit a support tick for a free no obligation website analysis or e-mail/phone discussion to determine your requirements and time required.