Having a problem with your website or just need an update or change completed?

The service is very straight forward - you buy support in 30 minute increments.

It's easy, just submit a support ticket we will let you know how long your request will take. If you are a new customer just create an account and then click on help desk in your admin and submit a ticket. We'll then email you back to obtain more information and quote for the work required.

The cost for support credit is $75 per hour (Magento $95) and credits last for 12 months from the date of purchase. Once you've got your quote checkout with the required hours and we'll get to work.

We offer professional website maintenance and management programs, that can take care of all your web site maintenance needs.

Keep your website healthy with professional priority web maintenance by experienced professionals for a low monthly cost.

We will work together with you to ensure that your website is running at it's very best. Whether your business is a start-up or a multi national enterprise, we can recommend a website maintenance package to suit your requirements, and your budget.

Talk to us about your needs, we will provide the best solution.

We also offer support plans for Magento Commerce alongside our regular support blocks.

Magento Commerce is a very powerful open source shopping cart with many features and available extensions. With frequent version updates and thousands of extensions Magento requires knowledgeable web support coupled with e-commerce experience in order to leverage the best performance and sales from your online store.

Experienced Professionals: We've been designing, building and support all kinds of websites and web languages for several years. Our developers and designers are experienced in a wide range of web languages and programs including, HTML, XHTML, CSS, Javascript, Asp, PHP, XML. We are experienced in building, maintaining and supporting packages such as Joomla, Drupal, Wordpress, Magento Commerce, OS Commerce, Zencart, VPASP, Expression Engine and more.

No Outsourcing: You won't be talking to anyone in India, Russia or outside of the USA, all our support is handled in house. It's not 24/7 it's 9-5 EST, support tickets and requests through the maintenance program are handled promptly and turnaround in the shortest timeframe.

Basecamp: We use BasecampHQ for online project collaboration, with this web based tool you can login, post to-do's, requests, comments, upload files and see communications from your support contact all in one convenient location. It's included in the price and it helps us track all projects and with integrated desktop timers we can track our time so you only get charged for time spent on the ticket or task.

Support Blocks